Refund policy

Updated 16 November 2026. If the ebook is not right for you, you can have your money back.

14 days, full refund

Ask within 14 days of payment and we refund it in full. No questions needed, although we are glad to hear what went wrong.

Paid outside Malaysia (Paddle)

Reply to your Paddle receipt, or contact Paddle through paddle.net. Payments are handled by Paddle.com, our Merchant of Record, which sends the refund to the card or wallet you paid with. Banks usually take 5 to 10 working days to show it.

Paid in ringgit (Malaysia)

Ebooks paid in ringgit are sold by Jom Scale Sdn Bhd through Billplz, so Paddle cannot refund them. Ask within 14 days of paying, through hello@legacyofrahim.com or WhatsApp +60 12-327 8345, and give the bill number from your Billplz receipt. We pay the refund into a Malaysian bank account you name, within 14 days of agreeing it.

After 14 days

Payments older than 14 days are not refunded. If the file is faulty or will not open, tell us at any time and we will send a working copy.